At Fudby™, we strive to provide you with high-quality products and excellent service. If you are not entirely satisfied with your purchase, we’re here to help.
A Return and Refund policy usually consists of:
- Returns are accepted within 7 days from the date of delivery.
- To be eligible for a return, the item must be unused, in original packaging, and in the same condition you received it.
- Contact us at [Email] or [Phone/WhatsApp] with your order number and reason for return.
- Return shipping charges will be borne by the customer unless the product was defective or incorrect.
- If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos of the product and packaging.
- We replace items only if they are defective or damaged. If you need to exchange for the same item, contact us at [Email/WhatsApp].
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 working days to your original payment method.